Welcome to the Official Website of Buchanan County Public Service Authority

Our Mission

At Buchanan County Public Service Authority, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Announcing 24/7 phone pay options for water bill payments. Simply call 1-877-885-7968. Don't forget to have your account number ready. Also are you looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Late Fees

To avoid late fees on your account your payment must be received in our office by 4:30 p.m. on the due date. If paying online or by phone please ensure your payment is received in our office by this time and date. We are not responsible for U.S. Mail service or lost bills.

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Notice of Water Theft

July 16, 2021

NOTICE

Please be advised that all water used from the Buchanan County Public Service Authority system must be purchased through the Buchanan County Public Service Authority office. We are located at 1023 Old Benns Branch Road at Deel, Va. Information on purchasing water from hydrants can be obtained by calling 276-935-5827. Our office hours are Monday-Friday, 8:00 a.m. – 4:30 p.m. EST.

Theft of water is a crime and will be prosecuted to the fullest extent of the law.

The only exceptions are for firefighting purposes and flowing hydrants for testing pressure. Fire departments are required to notify the Water Authority of any use.

Please report anyone connected to Fire Hydrants that is...