Rates & Policies

Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.

Standard Residential Service Rates

Monthly Minimum:
Water Included w/ Minimum Bill:
Tier (gal.): $/1,000 gal.:
0-1,000 $20.00
Over 1,000 $9.00 per 1000

Our community's water meters are read each month. Please contact our office for any additional information.

Average Billing Examples

2,000 $
5,000 $
10,000 $
25,000+ $

The average water bill during the off-peak months is: 
The average water bill during peak or summer months is:

Customer's Deposits/Refunds

The Buchanan County Public Service Authority will require any residential applicant for continuing service pay a deposit to secure the performance by the customer of the terms and conditions of the Authority under which water service is supplied. The deposit will be refunded, without interest, when service has been discontinued, after deducting any charges due on final settlement of customer's account. $125.00 for water
$125.00 for sewer

Abatement and Refunds

There shall be no abatement of the minimum water charges in whole or in part by reason of the extended absence of the customer, unless service has been discontinued at his request, and no abatement shall be made for leaks or for water wasted by improper or damaged service pipes or fixtures belonging to the customer; except, however, that in the case of an underground leak, an adjustment may be made to the Authority's actual cost of water plus the average monthly bill based on an average of the previous (3) consecutive like periodic bills provide the customer properly and promptly repairs such leak when detected.