Payment Options

Buchanan County Public Service Authority offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.



Online Bill Pay


Click Here to Register for Online Bill Payment

Click Here to Pay Your Bill Online


Pay Online                       SAVE TIME. SAVE A TRIP. SAVE A TREE

Want to pay online, try our online payment option. You can make a secure payment online, where you can access and manage your account at your convenience -- anywhere, anytime 24/7. Register today!


Payment By Phone    1-877-885-7968

Make a secure payment, anytime with a pay by phone using your mobile or landline. When paying by phone a convenience fee is applied to the amount that is paid.


Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. Any payments postmarked and received after 4:30 pm of the due date will receive a penalty.


Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.


Payment In Office / Drop-off Location

You may pay your bill in person at our office address or use the drop box located beside our entrance door.  We accept cash, check, money orders. We also accept debit card payments in office, have your account number with you so your payment is applied correctly. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. Any payments dropped off after 4:30 pm will be applied next business day and a late fee be applied to any payments received after bill due date.



We also offer e-bill, e-bill is a fast, convienent way to receive you bill through email instead of paper form.  Once you have registered your account through our website, you have the option to enroll.




Payment Address

Buchanan County Public Service Authority
P O Box 30
Vansant, VA 24656